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Project: Energy Efficiency Service Provider Network Optimization


Implementation of ComEd® Energy Efficiency Program Service Provider* (EESP) Network Initiatives (2019 – Present)



2019 Highlights

  • Implemented 13 of 29 portfolio-level strategic initiatives coordinated across 19 program teams
  • Developed and coordinated a robust communications strategy
  • Completed 2019 work ahead of schedule and within budget
  • Created a first of its kind network-wide ComEd and EESP co-branded Identifier Card for EESPs to present to customers to gain credibility in the field

Project Details

Erthe Energy Solutions was contracted by ComEd to implement the EESP network initiatives that were identified in their 2018 EESP Strategic Plan. During 2019, Erthe worked closely with the ComEd team and Implementing Contractors to implement 13 of 29 portfolio-level strategic initiatives, focusing on standardizing the participation experience for EESPs (including the network application, agreement, marketing rules, and inspection expectations), identifying best practices to gather EESP feedback, and designing a rating and tiering system to reward and develop EESPs. In 2020, Erthe’s work will continue with Phase 2 of the ComEd EESP Network Initiatives, including development of an EESP Non-Compliance policy and process, developing a network-wide survey, standardizing program-level surveys, and continuing the development of the rating and tiering system along with the EESP benefits.

Project Strategy

  • Custom communication and routing plan
  • Detailed schedule
  • Weekly operations report to communicate project and financial progress
  • Engaging multiple stakeholders—ComEd team, Implementing Contractors, and EESPs—to help ensure deliverables meet needs across the portfolio
  • Providing robust communication including a monthly progress report shared with the broader ComEd team
  • Creating a detailed document guiding Implementing Contractors on how to use the created deliverables

*Energy Efficiency Service Provider is the ComEd term for Trade Ally

In Our Client’s Words

“I have had the pleasure of working closely with Selena and Anna over the past 2 years and am consistently impressed with their ability to utilize their industry experience in creating elegant and strategic solutions for program implementation.”

K.C. Doyle
ComEd Sr. Program Manager
Service Provider Network